Privacy Policy
Last Updated: October 2026
At Sushma Classes, we respect your privacy and are committed to protecting the personal information shared with us through our website sushmaclasses.com, online classes, course enrollment forms, counseling forms, and other services.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.
By accessing or using our website and services, you agree to the practices described in this Privacy Policy.
1. About Us
Sushma Classes is an educational and coaching organization providing academic coaching, mentoring, counseling, test preparation, online learning, and related educational services.
Website: sushmaclasses.com
Phone: 9923236610
Location: Wakad, Pune, Maharashtra, India
2. Information We Collect
Depending on how you interact with our website and services, we may collect the following information:
A. Personal Information
When you submit an enquiry, register for a course, request counseling, or contact us, we may collect:
- Full name
- Student’s name
- Parent/guardian name
- Mobile number
- Email address
- City/location
- Class or grade
- Board of education
- Course or program of interest
- Academic information voluntarily provided by you
- Any other information you choose to submit
B. Payment Information
If you make a payment for a course or service, payment information may be processed through third-party payment gateways.
Sushma Classes generally does not directly store complete debit card, credit card, banking, UPI credentials, or other sensitive payment credentials on its own servers.
Payment information may be handled by the applicable payment gateway according to its own privacy policy and security practices.
C. Technical Information
When you visit our website, certain technical information may be automatically collected, such as:
- IP address
- Browser type
- Device type
- Operating system
- Website pages visited
- Date and time of access
- Approximate location information
- Referral/source information
- Website usage and interaction data
This information helps us understand website usage, improve performance, and maintain security.
3. How We Use Your Information
We may use collected information to:
- Respond to enquiries
- Provide course and program information
- Process registrations and enrollments
- Provide counseling and mentoring
- Manage student accounts
- Process payments
- Provide online classes and educational services
- Communicate class schedules and updates
- Provide customer support
- Improve our courses and services
- Improve website functionality and user experience
- Conduct internal analysis and reporting
- Prevent fraud, misuse, and unauthorized activity
- Send relevant educational updates and promotional communications
- Comply with applicable legal and regulatory requirements
4. Marketing and Communications
If you provide your contact information through our website, you may receive communications from Sushma Classes regarding courses, admissions, counseling, educational programs, offers, events, or other relevant services.
Such communications may be sent through:
- Phone calls
- SMS
- Other permitted digital communication channels
You may request to stop receiving promotional communications at any time by contacting us.
Please note that certain essential service-related communications may still be sent where necessary, such as enrollment confirmations, payment information, class schedules, or important account/service updates.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, remember preferences, and measure website performance.
Cookies may also be used by third-party services such as analytics, advertising, social media, or payment providers.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the website.
6. Analytics and Advertising
We may use third-party tools and platforms to understand website traffic, measure marketing performance, and display relevant advertisements.
These services may collect information such as:
- Device information
- Browser information
- Pages visited
- Website interactions
- Approximate location
- Advertising or campaign interaction data
Third-party platforms may process this information according to their respective privacy policies.
7. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share information with trusted third parties where reasonably necessary to provide our services, including:
- Payment gateway providers
- Website hosting and technology providers
- Communication service providers
- Analytics providers
- Advertising and marketing platforms
- Online learning platforms
- IT and technical service providers
- Professional advisors
- Government authorities or law-enforcement agencies where legally required
Third-party service providers may process information only for legitimate purposes related to their services or as otherwise permitted by applicable law.
8. Student and Minor Information
Our services may be used by students who are under 18 years of age.
Where personal information relating to a minor is provided, we expect the parent or legal guardian to provide the necessary consent and authorization where required.
Parents or legal guardians may contact us regarding information submitted about their child.
We encourage parents and guardians to supervise minors’ use of online educational services.
9. Data Security
We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted over the internet.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with applicable legal obligations.
When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
11. Third-Party Websites and Services
Our website may contain links to third-party websites, applications, social media platforms, payment gateways, or other services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites.
We recommend reviewing the privacy policy of any third-party service before submitting personal information.
12. Your Rights and Choices
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to certain personal information
- Request correction of inaccurate information
- Request deletion of information where legally permissible
- Withdraw consent where processing is based on consent
- Opt out of certain promotional communications
- Raise concerns regarding the handling of your information
To exercise applicable rights, you may contact us using the details provided below.
We may need to verify your identity before processing certain requests.
13. Withdrawal of Consent
Where we process personal information based on your consent, you may withdraw that consent by contacting us.
Withdrawal of consent will not affect processing that was lawfully carried out before the withdrawal.
Certain services may not be available if required information or consent is withdrawn.
14. Children’s Privacy
Sushma Classes does not knowingly seek unnecessary personal information from children.
Where services are intended for students below the age of 18, information may be provided by or with the involvement of a parent or legal guardian as appropriate.
If a parent or guardian believes that a child has provided personal information without appropriate authorization, they may contact us so that we can review and take appropriate action.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
The updated policy will be published on this page with a revised Last Updated date.
We encourage users to periodically review this page.
16. Grievance and Privacy Queries
If you have questions, concerns, requests, or complaints regarding the collection or use of your personal information, please contact us.
Sushma Classes
Website: sushmaclasses.com
Phone: 9923236610
Location: Wakad, Pune, Maharashtra, India
17. Consent
By using sushmaclasses.com, submitting information through our forms, registering for our courses, or using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of information as described above, subject to applicable law.